Product Overview
ChatWiki is a platform that focuses on the rapid construction of enterprise-level AI intelligences, helping enterprises create intelligent workflows in 30 seconds through a zero-code approach to open up knowledge bases, databases, and other internal data, and realize the intelligent transformation of enterprises. The platform provides a variety of solutions such as intelligent customer service, retention robot, AI SEO, etc., helping enterprises to improve efficiency and trigger growth.
core functionality
1. AI intelligence construction
- Zero-code development: Visual drag-and-drop interface combined with pre-defined templates to complete dialog flow design without programming
- Rapid deployment: 5 minutes to generate customized intelligences, 30 seconds for basic configuration
- Multi-model support: Integration of GPT-4, Claude, Wenxin Yiyin and other 20+ domestic and international mainstream big models
2. Four core components
- workflow engine: Customize business processes through user-friendly interfaces and prefabricated nodes
- Knowledge base systems: Support multi-format file import, automatic segmentation and vectorization processing
- database connection: Connecting with business data to give AI persistent memory capabilities
- Omni-Channel Access: Generate embedded code, APIs or H5 links for various platforms.
Typical Application Scenarios
Intelligent Customer Service System
- Rapidly replenish an organization's own knowledge base
- Support AI customer service automatic transfer to manual
- Reduce labor costs with 24-hour online response
Retainer Robot
- Build a customer information gathering tool in one minute
- Intelligent conversations to uncover potential customer contact information
- Improve lead acquisition efficiency
AI SEO Engine
- Automated keyword mining
- Creating Quality Articles by SEO Rules
- Improve website content quality and search rankings
Product Advantages
Technical Advantages
- multimodal interaction: Supports mixed output of text, voice, and images
- hybrid search: Combine semantic search with keyword search to improve accuracy
- RAG technology: Enabling dynamic content generation to meet the demands of complex scenarios
Deployment flexibility
- cloud version: Quick Experience Trial
- Open Source Community Edition: Support for localized deployment
- Private deployment: Safeguarding data security
Enterprise Services
- 7×24 hours professional support
- Dedicated service manager 1V1 guidance
- VIP customer 3v1 service group
population (esp. of a group of people)
- Small and medium-sized business owners: quickly build an intelligent customer service system
- Marketers: Creating Retention Bots to Get Leads
- Content operations team: using AI SEO to improve content output efficiency
- Government Service Organizations: Building an Intelligent Q&A System to Enhance Service Efficiency
Featured Cases
Social Security Intelligent Assistant: Retrieve information from the policy and regulation database through RAG technology, provide personalized social security consulting services to residents, and significantly enhance the level of governmental intelligent services.
summarize
ChatWiki, as the new engine of enterprise intelligence evolution, enables enterprises to quickly build AI applications without a technical team through a minimalist interface and powerful feature set. Whether it is to enhance customer service experience, optimize marketing customer acquisition, or enhance content production capacity, ChatWiki provides a complete solution.
Official website link:ChatWiki Official Website
GitHub open source address:ChatWiki Open-Source Project
